You can check-in between 15:00 and 18:00 hours on the day of arrival. At your request, it is possible to check-in at a different time.
The check-out time for Hilversum City Apartments is 11:00 hours.
You must make an appointment for check-in. You can do this by email or by giving us a call. At check-in, we will explain all you need to know about the apartment or studio, hand you the keycard and complete the payment (if needed).
You can pay with Pin/Maestro or Creditcard (AMEX, Visa and MC). We don't accept cash. Do you prefer to make an advanced payment by bank transfer? Please, contact us about this.
You can cancel a reservation up to 14 days before arrival. After these 14 days, we will charge maximally 7 nights. (conditions can be different depending on booking source), during your stay there will be a 14 days notice, as long as it is not a non refundable booking.
The maximum room occupancy of our studios is two adults.
Parking (paid and secured) is possible on site, you do need to make a reservation.
Unfortunately, pets are not allowed.
All short-stay studios and apartments are completely furnished and have their own kitchen and bathroom with toilet and shower.
The longstay apartments at "H-Park I am staying" are unfurnished (however including curtains).
We do, please get in touch!
For the short-stay units we will provide a weekly cleaning service.
The Hilversum City Apartments team is always ready for you to help! You can contact us 24/7 through email. During office hours you can call us at +31 (0)35 303 5900 and outside office hours and during weekends you can reach us at +31 (0)6 82525750. You can also send us a WhatsApp message.